The European Consumer Organization has apparently received more than 25,000 complaints about Joy-Con drift issues on Switch, which is why they're calling for a European-wide investigation into the issue. The organization has submitted complaints to the European Commission due to rules for "premature obsolescence and misleading omissions of key consumer information on the basis of the EU's Unfair Commercial Practices Directive."

According to the complaints the organization received, 88% of respondents had issues with their Joy-Cons within the first two years of use. The complaints came in from places like France, Belgium, the Netherlands, Portugal, Italy, Norway, Slovakia, Slovenia and Greece. The organization wants Nintendo to fix these issues for free along with warning consumers about the problem.
"Consumers assume the products they buy to last an appropriate amount of time according to justified expectations, not to have to pay for expensive replacements due to a technical defect. Nintendo must now come up with proper solutions for the thousands of consumers affected by this problem."

QUELLE und TEXT: https://gonintendo.com/stories/375986-european-consumer-organization-receives-over-25k-joy-con-drift-co

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